Frequently asked questions

The 50 cent fare applies to select Translink bus routes in:

• Rockhampton and Yeppoon urban routes / numbers 440, 441, 442, 444, 445, 446, 447, 448, 450 and 451
• Gladstone urban routes / numbers 500, 501, 502, 503, 504, 505, 506, 510.

These bus routes are operated by CDC Queensland. 

The initiative applies to contracted operators on Translink public timetable services. CDC’s Sunshine Coast services currently include school bus and charter operations only.

Yes. The 50 cent fare applies to Translink network bus services in regional Queensland. 

Yes. You can continue to pay onboard buses with cash.

No further discounts apply during this period.

No. During this trial, you will not need to show proof of concession as all fares will be a flat 50 cents.

Customers can stay updated about services and any changes during the trial by downloading the Translink App, visiting the Translink website, or calling their customer service line at 13 12 30.  Conditions Apply. Some public transport routes are not included in the 50 cent fare initiative. Refer to the Translink website for these details. 

No, however we are always looking at ways to improve our business and this is something we hope to release in the near future.

Purchasing our easy travel card is the most economical way to travel with us. The easy-travel Fare Card is a plastic card that incorporates smart card technology allowing credit to be stored on the card for the purchase of bus fare. The easy-travel Fare Card offers a 20% discount on every one way (single) ticket purchase. For more information about our easy-travel fare card click here.

Please contact us and we will disable your card and transfer your balance to a new card. If you suspect your card has been stolen, contact the Queensland Police Service via PoliceLink

No. Eating, drinking or smoking on a bus could see you fined for committing a public transport offence. (Subject to medical conditions excl smoking)

No, UNLESS you rely on a guide, hearing or assistance dog, you can organise certification and a handler card so the dog can travel with you: • on all public transport in Queensland • in most public places in Australia • on domestic flights • overseas to Australian Quarantine and Inspection Services (AQIS)-approved countries. For more information click here.

Any passenger that utilises our services must comply in accordance to guidelines, policies and legislation governed by the Department. Similarly we do also as a registered bus operator. • All passengers must have a valid SIT card, Easy Travel Card or fare ticket. • Customers travelling on a concession fare must carry their valid concession entitlement card. • No smoking in a public passenger vehicle or on public transport infrastructure. • No food or drink in a public passenger vehicle. For more information click here.

Children under 4 travel free and can travel with us as long as they are accompanied with an adult. We also provide school bus services for school children from Prep to Primary and Secondary. We recommend you read our safety tips for students and children.

YES! If you are a full-time CQ University student or TAFE student, you may be eligible for concession fares on Young’s Bus Service. Easy Travel Cards are the best way to buy a fare with Young’s Bus Service. It offers a 20% discount on every one-way (single) ticket purchase. Everyone is eligible for this discount whether you’re an adult, student, pensioner or a concession card holder. On most fares, it gives students up to 70% off. To see how fair our fares are, click here. To be eligible you must be; • enrolled in an approved course as a full-time student studying internally • have a current Student ID card issued by CQ University • live in Queensland. For more information click here.